to facilitate convenient and speedy resolution of any customer disputes,
all member banks have access to the Online Dispute Management System.
Using this DMS, banks can raise chargebacks and representments
and can also keep a track of all pending issues.
Banks can also have access to various transaction reports
for Issuing and Acquiring transactions by banks, type of transaction date,
In order to ensure secure access to confidential client
data, access to this system is given only through IP access and not through
the Internet. Member banks can contact Shaily Nair at firstname.lastname@example.org
for any queries on DMS like giving access to new users, deleting existing
users, training on DMS, etc.