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FAQs
 
 
  When was Cashnet set up? Is it approved by RBI?
  What happens if I do not receive the exact amount requested?
  What are the various transactions that are available on Cashnet?
 
   
  When was Cashnet set up? Is it approved by RBI?
   
Cashnet is India’s largest shared ATM network owned and operated by Euronet Services India Private Ltd (Euronet India) with IDBI Bank acting as the Settlement Bank. The Reserve Bank of India (RBI) has granted the following approval on the 8th April 2003.

“idbi bank (the “Bank”) to act as a settlement bank for the settlement of transactions performed over a Shared Network of automatic teller machines (“ATMs”) that are serviced and managed, at a central processing centre owned by Euronet Services India Private Limited (“Euronet India”) and coordinated by Euronet India.”

Cashnet was officially launched in Mumbai on May 21st 2003 and is the first Independent nationwide-shared ATM network in India.

 
  What happens if I do not receive the exact amount requested?
    In case you receive an amount which is less than what you had asked for, please inform your bank (whose ATM/ debit card you have) at the earliest. Your bank would raise a chargeback for the same on Cashnet. Your bank would credit your bank account either immediately on receiving your complaint or after receiving a confirmation from the acquiring bank (whose ATM you had used), that there was an error at their end, depending on the bank’s policy. Either way, please rest assured that there are sufficient monitoring tools present to ensure that the issue is resolved and your account is credited at the earliest.

 
  What are the various transactions that are available on Cashnet?
    Currently, there are two transactions that are available on Cashnet – Cash Withdrawal and Balance Enquiry.

 
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